Appointment policy
Late arrivals
If a client arrives more than 10 minutes late for an appointment, the appointment may need to be rescheduled. This is to ensure that clients who arrive on time do not wait longer than necessary to see the provider. Every effort will be made to accommodate late arrivals; however, care, quality, and safety cannot be compromised.
Cancellation / no-show
24 hour notice is required on all cancellations. Situations do arise unbeknownst to us; however it is important that you notify the office of your cancellation in a timely manner.
Clients who do not follow the cancellation/no show policy will be required to pay a $50 non-refundable deposit when scheduling their next appointment.
Deposits
All appointments for dermal filler, microneedling, chemical peels, teeth whitening, and PRP services will require a non-refundable $100 deposit at the time of booking. If you need to cancel or reschedule your appointment for one of these services and follow the cancellation/no show policy, your deposit will be refunded.
